Vendors/Suppliers - Doing Business with the PGT on behalf of PGT Clients

The Public Guardian and Trustee (PGT) works with thousands of suppliers and vendors throughout British Columbia from home care service providers and general contractors to pharmacies and funeral services companies.
 
The PGT processes hundreds of thousands of invoices annually and in order to provide timely service to you, it is important that we receive complete information.  To help The PGT processes hundreds of thousands of invoices annually and in order to provide timely service to you, it is important that we receive complete information.  To help vendors/suppliers of goods and services to PGT clients meet minimum information criteria for payment, the PGT has developed a number of guidance templates that are available below. 
 
Invoices and direct deposit forms, including those for services arranged through the Victoria or Kelowna offices, must be sent by mail, email or fax to the PGT's head office as follows:
 
Public Guardian and Trustee
700-808 West Hastings Street
Vancouver, BC, V6C 3L3 
 
Email:
 
Fax:
604.660.1855  
 

Processing Times

The Public Guardian and Trustee aims to pay invoices within 30 days of receipt of the invoice. We are currently experiencing a delay in processing certain invoices due to a resource constraint, which we expect to have resolved by the end of December. 
 
If you are experiencing a delay in receiving payment for services, please contact us at mail@trustee.bc.ca or at 604.775.0222 so we can assist you and expedite any urgent outstanding payments.
   

Guidance Templates

For a copy of a fillable Word Template Invoice that vendors/suppliers can use, click that vendors/suppliers can use, click here.
 
For a copy of a fillable Excel Template Invoice that vendors/suppliers can use, click here.
 
For an example of a completed invoice that vendors/suppliers can view, click here​.
 

Direct Deposit

Direct deposit (also known as Electronic Funds Transfer, or EFT) is a faster, more convenient, reliable, and secure way for vendors to get payments deposited directly into the designated bank account of their choice.
 
​If you are a business, stakeholder, or other provider of goods or services to PGT clients​, please click here for a copy of the PGT’s Direct Deposit Application form. 
 
If you are a business, or provider of goods or services for the PGT Corporate entity (not related to PGT clients) click here for a copy of a Government of BC Direct Deposit Application form.
 

Client Companion Contracts

Please see the PGT Information Sheet on Client Companion Contracts for more information here.
 

FAQ

Do you have questions?  For some helpful answers to common questions, click here.