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Contact us

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General inquiries

If you are not certain where to direct your inquiry, please call or email and we will assist you. Monday - Friday, 8:30 a.m. - 4:30 p.m. Healthcare consent services are provided on the weekends and holidays from 8 a.m. to 12 p.m.

Address

700-808 W Hastings Street

Vancouver, BC V6C 3L3

Contact us:

Phone: 604-660-4444

Fax: 604-660-0374

Email us

mail@trustee.bc.ca

Toll free calling is available through Service BC. After dialing the appropriate number for your area (see below) request to be transferred to the Public Guardian and Trustee.

 

If calling from Vancouver – please use: 604-660-2421

If calling from Victoria – please use: 250-387-6121

All other areas of B.C. – please use: 1-800-663-7867

 

Visiting the PGT

The PGT has three office locations in Vancouver, Kelowna (Interior-North regional office) and Victoria (Vancouver Island regional office). For visitor and accessibility information, please see Visiting the Public Guardian and Trustee.

 

Media inquiries

All media inquiries are handled by our communications team in Vancouver.

Email: mail@trustee.bc.ca

 

Complaints

The PGT addresses all client complaints raised by clients, their families, client appointed advocates or other individuals involved with clients. We work to continuously improve our services and support our staff to resolve concerns. See Making a complaint process for instructions on how to file a complaint. 

Adult Services

If you have questions about getting informed consent to provide treatment, the PGT can help. We can authorize others to act or step in and assist. Please note that these services are also provided on the weekends and holidays from 8.a.m to 12 p.m.
Email us
Call us

Phone: 604-660-4507

Toll free: 1-877-511-4111

Fax: 604-660-9479

Toll free fax: 1-855-660-9479

We act as committee of estate and/or person for incapable adults and, depending on where the person lives, we provide those services out of our Vancouver, Kelowna or Victoria office.
Email us
Call us

Vancouver: 604-775-1001

Vancouver Island: 250-356-8160

Interior North: 250-712-7576

After an adult, for whom we were acting as committee of estate, dies or is found to be capable, or a private committee is appointed, our Estate Liaison department is responsible for ending our involvement and disbursing the adult's funds.
Email us
Call us

Phone: 604-660-4556

If you are a private committee and have questions or inquiries about your role, or how to submit your accounts, the Private Committee Services team can assist.
Email us
Call us

Phone: 604-660-1500

Fax: 604-660-4456

As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Call us

Phone: 604-660-3040

Fax: 604-775-2429

Child and Youth Services

When a child/youth is in the permanent care of the Province , we protect their legal and financial interests. We also do this for children/youth in care of Indigenous Governing Bodies (IGBs) if they ask us to act.
Email us
Call us

Phone: 604-775-3480

Fax: 604-775-2429

As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Call us

Phone: 604-660-3040

Fax: 604-775-2429

We receive proposed settlements, on behalf of children and youth (under the age of 19), and review them to make sure the child/youth is fairly compensated.
Email us
Call us

Phone: 604-660-3040

Fax: 604-775-2429

Estate and Personal Trust Services

As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Call us

Phone: 604-660-3040

Fax: 604-775-2429

If you want to create a trust, either through your will or a court order, we may agree to act as trustee. Contact us to find out if we will agree to act as your trustee.
Email us
Call us

Phone: 604-660-4444

Fax: 604-660-0964

If you wish to name the PGT as executor, please contact us before you finalize your will. You can do so by contacting us by phone or email and asking to speak to the Manager, Quality Assurance.
Email us
Call us

Phone: 604-660-4444

Fax: 604-660-0964

Legal

PGT Offices